Meet the Members - The Centre for Volunteering https://www.volunteering.com.au/meet-the-members/ We’re Your Peak Body For Volunteering In New South Wales. Thu, 20 Aug 2026 04:02:20 +0000 en-AU hourly 1 Foodbank NSW & ACT https://www.volunteering.com.au/foodbank-nsw/ Tue, 18 Aug 2026 04:06:28 +0000 https://www.volunteering.com.au/?p=29655 Foodbank NSW & ACT is the state and territory’s largest food relief organisation, providing much-needed food assistance to individuals and families through its network of community partners across NSW and the ACT.

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Tell us about Foodbank NSW & ACT. What is your mission?

Foodbank NSW & ACT is the state’s and territory’s largest food relief organisation, providing much-needed food assistance to individuals and families through its network of community partners across NSW and the ACT.

Foodbank’s mission is to end hunger in the community. It believes everyone should have access to the food they need and the organisation is there every day for Australians who are going without.

As an organisation, Foodbank exists to source food and make it accessible to those who need it. Foodbank does this through three crucial steps – sourcing, supplying, and transporting food to make it accessible to people in every corner of New South Wales and the ACT.

Foodbank is proud to work with more than 700 local community partners and more than 900 schools to distribute food to those facing hunger in the community.

What are your programs/initiatives and why do you run them?

Fresh Produce Pop-ups

There are less food relief services outside major population centres.  Foodbank NSW & ACT’s Fresh Produce Pop-ups work to bridge this gap for rural communities by working with local community partners to bring fresh, healthy and nutritious fruit and vegetables, free of charge, to local families and individuals seeking essential food relief.

Each pop-up delivers more than 6,000 kilograms of fresh produce and provides a welcoming space for 300 plus families to access enough fresh food, for a whole week.

School Breakfast 4 Health Program

Foodbank NSW & ACT has been running the School Breakfast 4 Health program for many years to give students the opportunity to eat a wholesome, nutritious breakfast on a regular basis. Having breakfast has been shown to have a positive impact on factors such as physical and mental health, social skills, concentration, behaviour, attendance, and academic outcomes.

It is shocking to know that one in five children in every Australian classroom are going to school hungry. Breakfast is the most important meal of the day. It sets children up to concentrate and learn, but unfortunately not all children are able to start the day with a healthy breakfast at home. Foodbank’s School Breakfast 4 Health program steps in, supplying quality food products to registered schools, free of charge, to ensure all children have access to a nutritious breakfast before school.

How do you involve volunteers in your programs?

Community volunteers work within a team of staff and other volunteers to help Foodbank distribute food to community partners and schools throughout New South Wales & the ACT. There is an array of roles on offer within the community volunteer space, including warehouse support, local pick-ups and office support.

Corporate and group volunteers are also key in helping Foodbank NSW & ACT get food to where it is needed most.  They support with food picking, packing, food rescue, and hamper packing.

How do your volunteers make a difference in the community?

Volunteers are the lifeblood of Foodbank; they are vital in allowing the organisation to go where hunger is.

Last financial year (2025/2026), Foodbank welcomed over 7000 volunteers to its warehouse. Volunteers supported picking and packing food, assisted deliveries, or worked in the office (encompassing individual and group volunteers). The volunteers contributed an incredible 66,755 hours to Foodbank’s cause. Without them, Foodbank would not be able to distribute more than 20 million meals each year to those households doing it tough across NSW and the ACT.

Do you have any stories from your volunteers?

During the recent National Volunteer Week, Foodbank heard from Sue and Jodie – a mother-daughter duo making a real impact. Sue has been volunteering with Foodbank since December 2019, while Jodie just bypassed her 100 hours milestone.   Together, they have contributed 2,300 hours to Foodbank NSW & ACT.   Foodbank loves seeing families volunteering side‑by‑side, helping distribute thousands of kilos of food to households who are going without right across NSW and the ACT.

Sue’s advice to anyone thinking about volunteering: “Just do it! Seven years in and I’m still loving every moment. I volunteer because I want my time to mean something.”

What resources and services have helped to support your volunteer involvement?

Having a trusted source for all aspects of volunteering is invaluable. While many of Foodbank’s policies and tools are up to date, The Centre often had a first draft based on the tools available – especially when it came to the National Standards for Volunteer Involvement. Accessing the different training and events are also a tremendous help – Foodbank also attends The Centre’s Volunteering NSW State Conference each year.

Why did your organisation become a member of The Centre? What benefit has it brought your organisation?

Foodbank believes volunteering is so important, and membership provides the bonus of personalised advice and support, recruitment support by having roles listed online, promotion of Foodbank, plus the pro bono legal advice (conditions apply) and National Standards consultation. It is a trusted one stop shop.

What have you learnt about the value of volunteering and/or volunteer management?

The Centre for Volunteering reinforces many of the ideas and beliefs that over 20 years of experience have shown. Volunteering gives personal and health benefits, improves skills, and has an economic and social impact… and it just feels good! You often feel you get more out of giving than what the recipients may feel when they’re getting… and you can’t put a value on that, it’s priceless.

What would you say to someone thinking of volunteering?

If you are already thinking of it, take that last step and do it! You won’t have regrets. You will meet some like-minded people, you will make a difference to your community, and if you’re really lucky, you’ll have some fun and laughs while you do it all too.

 

 LEARN MORE ABOUT FOODBANK NSW & ACT

Membership

The Centre is proud to support organisations like Foodbank NSW & ACT doing important work in the community.

Foodbank believes volunteering is so important, and membership provides the bonus of personalised advice and support, recruitment support by having roles listed online, promotion of Foodbank, plus the pro bono legal advice (conditions apply) and National Standards consultation. It is a trusted one stop shop.

 

– Foodbank NSW & ACT

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Sir Roden & Lady Cutler Foundation https://www.volunteering.com.au/sir-roden-lady-cutler-foundation/ Tue, 18 Aug 2026 03:41:48 +0000 https://www.volunteering.com.au/?p=29645 The Sir Roden & Lady Cutler Foundation Inc provides free community transport for people who face difficulties accessing essential healthcare due to age, disability, illness or limited transport options.

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Tell us about the Sir Roden & Lady Cutler Foundation Inc

The Sir Roden & Lady Cutler Foundation Inc provides free community transport for people who face difficulties accessing essential healthcare due to age, disability, illness or limited transport options. Volunteer drivers help clients get to and from hospital appointments, specialist consultations, treatment and rehabilitation, ensuring transport is not a barrier to receiving the care they need.

What is your mission?

The Foundation’s mission is to provide accessible and reliable community transport for vulnerable members of the community, helping them get to essential medical appointments while supporting their independence, dignity and social connection.

What are your programs/initiatives and why do you run them?

The Foundation’s community transport service supports the elderly, people living with disability, those experiencing financial hardship, and other vulnerable members of the community. Transport to medical and health-related appointments is provided to help people access the care they need. Beyond getting people to their appointments, the Foundation’s service also helps clients maintain their independence, stay connected to their community and reduce the stress and isolation that can come with illness.

How do you involve volunteers in your programs?

The Foundation encourages its volunteers to participate in information days and training sessions i.e. first aid training held throughout the year. The Foundation’s annual Christmas celebration is another important opportunity for volunteers to come together, share their experiences and for the Foundation to recognise their great work. All these events allow the Foundation to recognise and celebrate the valuable contribution its volunteers make to the community.

How do your volunteers make a difference in the community?

The backbone of the Foundation’s service is its dedicated team of volunteer drivers.

Volunteer drivers are an essential part of the Foundation’s medical transport service, generously giving their time to support people in need and contributing to the health and wellbeing of the community.

In addition to this they offer care, patience and understanding, often providing reassurance and friendly chit chat to clients who may be feeling anxious, vulnerable or uncertain about their medical appointments. For many of the Foundation’s clients that live alone, having a familiar face can make a real difference!

Do you have any stories from your volunteers?

During a recent transport trip to a medical appointment, one of the Foundation’s volunteer drivers had a conversation with a client who shared that, due to the rising cost of living, he was struggling to afford enough food each night.

Recognising an opportunity to provide additional support, the volunteer driver referred the client to another local charity that provides food assistance. This connection helped the client access support beyond the transport service itself.

This is a great example of how the Foundation’s volunteer drivers play an important role in the community, not only by helping people get to essential appointments, but also by listening, recognising when someone may need additional support, and connecting them to appropriate local services.

You can also hear directly from one of the Foundation’s volunteer drivers in the video on their website. The story highlights the importance of the Foundation’s volunteers and the meaningful connections they build.

What resources and services have helped to support your volunteer involvement?

The Centre for Volunteering has been a great source of knowledge for the Foundation. It has provided useful information about volunteering opportunities, the importance of volunteering within the community, and the ways volunteers can support organisations and people in need. In 2026, The Centre helped the Foundation recognise and celebrate the incredible contribution of its volunteers. As part of this, the Foundation individually emailed each volunteer a certificate of appreciation to acknowledge their dedication and commitment. This simple gesture was greatly appreciated by volunteers and was a great way to recognise the important role they play in supporting the community.

Why did your organisation become a member of The Centre? 

The Foundation became a member of The Centre for Volunteering because it provides valuable information, resources and support. Being a member helps the Foundation learn more about effective volunteer management and promote the important work it does in the community. It also provides access to useful knowledge and opportunities that can help strengthen the Foundation’s volunteer program and better support the people who depend on its services. e.g. The Centre provides access to volunteer National Police Checks which has really helped!

What have you learnt about the value of volunteering and/or volunteer management?

The Foundation has learnt the importance of supporting and valuing volunteers. Effective volunteer management, clear communication, appropriate support and recognition help volunteers feel connected to the Foundation. From the Foundation’s experience, although volunteers at times do not want recognition for their great work, when volunteers feel valued and supported, they are more likely to remain engaged and contribute positively to the people and communities the Foundation serves. Most importantly, the Foundation has seen that volunteering creates a two-way benefit: volunteers make a difference in the lives of others, while their involvement strengthens the community.

What would you say to someone thinking of volunteering

The Foundation would encourage anyone thinking about volunteering to give it a try. You can make a real and lasting difference in someone ’s life simply by giving your time and compassion.

For the Foundation’s volunteer drivers, every transport trip can mean helping someone attend an important medical appointment. Volunteering is rewarding, meaningful and a great way to connect with others and give back to the community.

 

LEARN MORE ABOUT SIR RODEN & LADY CUTLER FOUNDATION INC

Membership

The Centre is proud to support organisations like Sir Roden & Lady Cutler Foundation Inc doing important work in the community.

Being a member helps the Foundation learn more about effective volunteer management and promote the important work it does in the community. It also provides access to useful knowledge and opportunities that can help strengthen the Foundation’s volunteer program and better support the people who depend on its services.

– Sir Roden & Lady Cutler Foundation Inc

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Mary’s House Services https://www.volunteering.com.au/marys-house-services/ Thu, 16 Jul 2026 06:56:18 +0000 https://www.volunteering.com.au/?p=29081 Mary’s House Services is a specialist domestic and family violence service based on Sydney’s North Shore. They support women and children at every stage of their journey, offering safe refuge accommodation, case management, social work support and a range of other services.

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Tell us about Mary’s House Services. What is your mission?
Mary’s House Services is a specialist domestic and family violence service based on Sydney’s North Shore. Founded by community members who recognised a gap in support for women and children escaping violence, it provides refuge accommodation, case management, and community programs.

Mary’s House champions gender equality, celebrates diversity and advocates for everyone’s right to live in safety. At the heart of its work are respect, empathy, kindness, and giving people control over their choices.

What are your programs/initiatives and why do you run them?
The services are designed to support women and children at every stage of their journey. These include:

  • Safe refuge accommodation for women and children escaping violence.
  • Case management and social work support.
  • The NSW Government-funded Staying Home Leaving Violence (SHLV) program.
  • Community programs including therapeutic groups, counselling, mentoring, workshops and advice clinics.

Mary’s House delivers these programs because domestic and family violence has far-reaching impacts on individuals, families and communities. By providing practical support, professional guidance and opportunities for connection and healing, women and children are helped to rebuild their lives in safety and dignity.

How do you involve volunteers in your programs?
Volunteers are an essential part of Mary’s House Services and contribute their skills, experience and compassion across many areas of the organisation.

They support community programs, events, fundraising activities, maintenance, administrative functions, mentoring, deliveries, and special projects. Volunteers also play a key role in major events such as the Mary’s House Walk, helping with planning, registration, setup, course support, and community engagement.

How do your volunteers make a difference in the community?
The impact of Mary’s House volunteers is extraordinary.

Last year, 98 active volunteers contributed more than 1,874 hours to support its mission. Their contribution helps to extend services, strengthen community connections, and create opportunities that would otherwise be impossible.

Whether assisting at events, supporting programs, sharing professional expertise, helping with practical tasks or raising awareness about domestic and family violence, volunteers make a real difference in the lives of women and children experiencing hardship and trauma.

Do you have any stories from your volunteers?
A favourite example is the Mary’s House Walk. Last year, around 70 volunteers came together to support this major community fundraising event. Volunteers assisted with everything from event logistics and participant engagement to registrations and course support. Their enthusiasm and commitment helped create a welcoming and successful event that brought the community together around a shared cause.

Mary’s House Services is continually inspired by volunteers who generously contribute their professional expertise, practical skills and time, often balancing volunteering alongside work, family and other commitments. Their dedication reminds Mary’s House that meaningful change happens when a community comes together.

What resources and services have helped support your volunteer involvement?
The Centre for Volunteering has provided valuable resources, training, networking opportunities, and sector-wide best-practice guidance that have helped strengthen the volunteer program. Through these resources, Mary’s House Services has continued to improve volunteer engagement, induction, communication and overall volunteer experience.

Being connected to a broader community of volunteer-involving organisations has also enabled the organisation to learn from others and continuously improve its approach.

Why did your organisation become a member of The Centre? What benefit has it brought your organisation?
As a volunteer-involving organisation, Mary’s House wanted to ensure its volunteer program reflected best practice and provided a positive, meaningful experience for everyone involved.

Membership has connected Mary’s House Services with valuable resources, professional development opportunities and a network of organisations committed to strengthening volunteering across NSW. It has also supported efforts to build a consistent, responsive and sustainable volunteer program.

What have you learnt about the value of volunteering and/or volunteer management?
The organisation has learnt that volunteers bring far more than their time. They bring passion, lived experience, professional expertise, creativity and community connections.

Mary’s House has also learnt that effective volunteer management is about creating an environment where people feel welcomed, supported, trained and appreciated. When volunteers feel connected to the mission and understand the impact they are making, they become powerful ambassadors for the cause and the community.

What would you say to someone thinking of volunteering?
Mary’s House would encourage anyone considering volunteering to take the first step.

Volunteers do not need to have specialist knowledge about domestic and family violence to make a difference. Whether a volunteer can offer a few hours at an event, professional skills, practical support or simply a willingness to help, your contribution matters.

Volunteering is a wonderful way for people to connect with their community, develop new skills, meet like-minded people and create positive change.

If you are looking for a place to start, Mary’s House Services invites people to join the Mary’s House Services Walk on Sunday, the 25th of October 2026 in North Sydney. This is a fantastic opportunity to support women and children affected by domestic and family violence while experiencing the power of community in action.

Please contact volunteers@maryshouse.org.au if you are interested.

Together, volunteers and the wider community can help create safer futures and stronger communities.

 

 LEARN MORE ABOUT MARY’S HOUSE SERVICES

Membership

The Centre is proud to support organisations like Mary’s House Services doing important work in the community.

Membership has supported our efforts to build a consistent, responsive and sustainable volunteer program.

 

– Mary’s House Services

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Project Placed https://www.volunteering.com.au/project-placed-2/ Wed, 17 Jun 2026 05:34:57 +0000 https://www.volunteering.com.au/?p=28608 Project Placed is a registered charity on a mission to give every job seeker in Australia access to free, expert career coaching and mental health support at the time they need it most. Project Placed believes that professional job search support should not be a privilege reserved for those who can afford it.

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Tell us about Project Placed. What is your mission?

Project Placed is a registered charity on a mission to give every job seeker in Australia access to free, expert career coaching and mental health support at the time they need it most. Project Placed believes that professional job search support should not be a privilege reserved for those who can afford it.

Founded by Ant Cohen – a senior leader who has been made redundant three times himself – Project Placed was built on lived experience. Ant knows first-hand how isolating and anxiety-inducing unemployment can be. Project Placed exists to make sure that no job seeker in Australia has to face that experience alone or without quality support.

What are your programs/initiatives and why do you run them?

Project Placed offers a suite of free, one-on-one coaching sessions delivered via Zoom or phone, so clients can access support from anywhere in Australia. The services include resume and cover letter reviews, LinkedIn profile advice, job interview preparation, skills sessions, career coaching, executive career coaching, mindset coaching, and mental wellbeing sessions with accredited psychologists and Mental Health First Aid counsellors.

How do you involve volunteers in your programs?

Volunteers are the beating heart of Project Placed – quite literally, everyone from the Board to its coaches gives their time for free. Nearly 140 skilled professionals from across Australia have volunteered with Project Placed, contributing expertise in career coaching, recruitment, psychology, mindset coaching and more.

How do your volunteers make a difference in the community?

Project Placed volunteers give job seekers something that money usually buys: access to genuinely skilled, experienced professionals who take the time to understand their situation and provide tailored, honest advice. For many clients – including people who are new to Australia, those returning to work after long absences, and those who have faced repeated knockbacks – a session with one of the Project Placed volunteer coaches is a turning point.

Project Placed volunteer coaches often say that giving back through Project Placed is as rewarding for them as it is for the people they help.

What resources and services have helped to support your volunteer involvement?

The Centre for Volunteering has been a valuable source of up-to-date information, resources, and best-practice guidance as Project Placed built and grew its volunteer program. Access to The Centre’s tools and frameworks has helped Project Placed think more rigorously about how to recruit, support, and retain volunteers – which matters enormously when the entire delivery model depends on them.

Why did your organisation become a member of The Centre? What benefit has it brought your organisation?

Project Placed became a member of The Centre for Volunteering because we recognised that managing volunteers well is a discipline in itself, and we wanted to be part of a community that takes that seriously. The resources, professional development opportunities, and connections to other volunteer-involving organisations have been genuinely useful as the organisation scaled. It has also connected Project Placed with like-minded organisations doing important work and reinforced that it is part of a much broader movement.

Project Placed absolutely loves The Centre for Volunteering and its team, who have been amazing advocates from day one. It also loves being part of the organisation and the broader volunteering community.

What have you learnt about the value of volunteering and/or volunteer management?

Project Placed has learnt that the quality of the volunteer experience matters just as much as the quality of the service an organisation is trying to deliver. Volunteers choose to give their time – they do not have to be there – so creating an environment where they feel valued, supported, and connected to the mission is essential. When volunteers feel that their contribution genuinely matters, they stay, they refer others, and they give more. The ripple effect of a well-supported volunteer community is hard to overstate.

What would you say to someone thinking of volunteering?

Do it. Whatever your skills, background, or how much time you have to give, there is an organisation out there that needs exactly what you can offer. Volunteering connects people to their community in a way that is hard to replicate elsewhere – they meet people they would never otherwise cross paths with, use their skills for something that genuinely matters, and more often than not find that the experience gives back as much as they put in.

Many people put off volunteering because they are waiting for the right moment or think they do not have enough to offer. The truth is they do not need to be an expert to make a difference – they just need to show up. Start somewhere and see where it takes you.

 

 LEARN MORE ABOUT PROJECT PLACED

Membership

The Centre is proud to support organisations like Project Placed doing important work in the community.

Project Placed absolutely loves The Centre for Volunteering and its team, who have been amazing advocates from day one. It also loves being part of the organisation and the broader volunteering community.

– Project Placed

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AIM Association https://www.volunteering.com.au/aim-association/ Wed, 17 Jun 2026 04:29:47 +0000 https://www.volunteering.com.au/?p=28594 AIM Association (Australian International Multicultural Association) is a not-for-profit organisation dedicated to celebrating diversity, strengthening community connections, and creating opportunities for people from all cultural backgrounds to participate, contribute, and thrive. 

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Tell us about AIM Association. What is your mission?

AIM Association (Australian International Multicultural Association) is a not-for-profit organisation dedicated to celebrating diversity, strengthening community connections, and creating opportunities for people from all cultural backgrounds to participate, contribute, and thrive. AIM’s mission is to foster a more inclusive and connected Australia by supporting multicultural engagement, recognising community achievements, promoting talent, and providing platforms that empower individuals and organisations to make a positive impact.

What are your programs/initiatives and why do you run them?

AIM delivers a range of initiatives designed to bring communities together and recognise excellence across multicultural Australia. Its key programs include:

  • AIM Business Awards: celebrating outstanding businesses and entrepreneurs making a difference in their communities.
  • AIM Talent Awards: providing a platform for multicultural performers to showcase their talents and gain exposure.
  • AIM Hero Awards: recognising individuals whose service, leadership, and dedication have positively impacted the community.
  • Community engagement projects, workshops, networking events and cultural celebrations which encourage participation, collaboration, and social inclusion.

AIM runs these initiatives because it believes multicultural communities deserve greater visibility, recognition, and opportunities to connect with one another while contributing to Australia’s social and economic success.

How do you involve volunteers in your programs?

Volunteers are at the heart of everything AIM does. They are involved in a wide range of activities including event coordination, administration, marketing, photography, videography, social media management, community outreach, interviewing, judging support, and guest engagement. The organisation aims to provide meaningful volunteer experiences that allow individuals to develop new skills, gain confidence, build professional networks, and contribute to causes they care about. Many volunteers also have opportunities to take on leadership roles and help shape future initiatives.

How do your volunteers make a difference in the community?

AIM volunteers help extend reach and increase impact. They assist in delivering events and programs that celebrate multiculturalism, support local businesses, recognise community leaders, and provide opportunities for emerging talent. Beyond their practical contributions, AIM volunteers help create welcoming environments where people from different backgrounds can connect, collaborate, and feel valued. Their efforts strengthen community cohesion and encourage greater participation across multicultural Australia.

Do you have any stories from your volunteers?

Many volunteers join AIM seeking experience or connections and go on to achieve remarkable outcomes. Many volunteers develop confidence in public speaking, secure employment opportunities, launch their own community initiatives, and take on leadership positions within other organisations. One volunteer initially joined to assist at community events and later became a key coordinator responsible for managing teams and overseeing major activities. Another volunteer used the media and communications skills gained through AIM’s programs to pursue professional opportunities in the industry. These stories demonstrate how volunteering benefits both the community and the volunteers themselves.

What resources and services have helped to support your volunteer involvement?

Resources from The Centre for Volunteering have helped AIM strengthen its volunteer management practices and better support the volunteer workforce. Access to guidance, best-practice resources, training opportunities, policy information, and sector updates has been valuable in helping AIM build a positive and sustainable volunteer program. Being connected to a broader network of volunteer-involving organisations has also enabled AIM to learn from others and continually improve its processes.

Why did your organisation become a member of The Centre? What benefit has it brought your organisation?

AIM became a member because it recognised that volunteers play a vital role in achieving its mission and wanted to ensure it provided the best possible experience for those who contribute their time and skills. Membership connected AIM with valuable resources, professional guidance, and a network of like-minded organisations committed to supporting volunteers. It helped AIM strengthen its governance, improve its volunteer management practices, and enhance the overall experience for the volunteer team.

What have you learnt about the value of volunteering and/or volunteer management?

One of the most important lessons learned is that volunteers are not simply an extra resource—they are often the driving force behind community impact. When volunteers feel supported, appreciated, and empowered, they contribute far beyond the tasks they are assigned. Effective volunteer management requires clear communication, meaningful opportunities, ongoing support, and recognition of each volunteer’s unique skills and contributions. Investing in volunteers ultimately strengthens both organisations and communities.

What would you say to someone thinking of volunteering?

Volunteering is one of the most rewarding ways to make a difference while also investing in yourself. It provides opportunities to learn new skills, meet people from diverse backgrounds, gain valuable experience, build confidence, and contribute to causes that matter. Whether you have a few hours a month or more time to give, your contribution can have a lasting impact. AIM encourages anyone considering volunteering to take the first step—you may be surprised by how much you gain while helping others.

 

 LEARN MORE ABOUT AIM ASSOCIATION

Membership

The Centre is proud to support organisations like AIM Association doing important work in the community.

Resources from The Centre for Volunteering have helped AIM strengthen its volunteer management practices and better support the volunteer workforce.

 

– AIM Association

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Marrickville Legal Centre https://www.volunteering.com.au/marrickville-legal-centre/ Wed, 17 Jun 2026 02:13:04 +0000 https://www.volunteering.com.au/?p=28584 Marrickville Legal Centre (MLC) is a not-for-profit community legal centre based in Sydney’s inner west and working across New South Wales. MLC offers free legal advice and assistance to the community of the inner west, south-west, southern suburbs of Sydney, and beyond.

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Tell us about Marrickville Legal Centre. What is your mission?

Marrickville Legal Centre (MLC) is a not-for-profit community legal centre based in Sydney’s inner west and working across New South Wales. MLC offers free legal advice and assistance to the community of the inner west, south-west, southern suburbs of Sydney, and beyond. There are 1.5 million people living in MLC’s key catchment: that’s 30 per cent of Sydney’s total population. We provide holistic support to people experiencing disadvantage in the legal system through free and affordable legal services. The organisation advocates for equal access to justice, the protection of human rights, and works to improve local communities.

What are your programs/initiatives and why do you run them?

Justice is for all people, not just for a few. MLC recognises that some members of the community experience greater barriers to accessing services than others. MLC provides free and affordable legal services to eliminate those barriers and promote a fair and equitable justice system that supports all people, especially those who experience social or economic disadvantage. These services include:

  • General Legal Service
  • Domestic Violence Service
  • Family Law Service
  • Tenancy Advice and Advocacy
  • Youth Legal Service NSW
  • Strata Service NSW
  • Low-Cost Legal Service

MLC operates regular, free legal advice clinics both in-person with partner organisations and remotely, ensuring the community can access help in the way that best suits their circumstances. MLC also provides duty lawyer services, giving clients immediate representation or advocacy when they are in Court or at a Tribunal. This real-time support ensures that people who might otherwise be unrepresented can navigate a difficult environment. In addition to direct legal assistance, MLC delivers free community legal education sessions and actively participates in community outreach, committees, and inter-agencies across our catchment. This broader engagement ensures that MLC is not only responding to legal need but contributing to systemic improvements and community wellbeing.

How do you involve volunteers in your programs?

Volunteers and supporters are the lifeblood of MLC. Their dedication enables the organisation to connect more people in the community to accessible justice. MLC offers a range of opportunities for individuals to contribute their skills and time:

  • Intake support: By joining our frontline support as a Client Intake Officer, volunteers can help MLC clients by assessing their needs and referring them to the appropriate solicitors and legal services. Most volunteer shifts are daytime, however, opportunities for evening shifts are available on Tuesdays and Wednesdays.
  • Volunteer solicitors: Qualified lawyers who want to give back can volunteer their expertise either during the day or at MLC’s evening legal clinics on Tuesdays and Wednesdays, offering advice on various areas of law that MLC assists.
  • Administrative support: Volunteers with administrative skills can assist the MLC team with tasks like data entry, filing, preparing reports and general office duties.
  • Corporate/Specialist support: Volunteers with expertise in technology, data and digital transformation, accounting and finance, human resources, strategy and management consulting, marketing, communications, and fundraising help strengthen MLC’s organisational capacity. Their professional skills enable the MLC management team to enhance operations, pursue innovation, and ensure the centre is well-positioned to meet the evolving needs of the communities it serves.
  • Governance: Volunteer board members and subcommittee members provide strategic direction, fiduciary oversight, and organisational leadership. Their expertise in areas such as law, finance, risk management, and public policy helps guide MLC’s long-term strategy, ensures accountability and compliance, and strengthens the organisation’s capacity to fulfil its mission of improving access to justice.

How do your volunteers make a difference in the community?

Everyone at MLC is working towards the common goal of improving access to justice in the community. MLC volunteers make a difference across every dimension of the organisation. MLC Client Intake Officers are often the first point of contact for people seeking help. By assessing client needs and connecting them with the right services, they ensure that no one is turned away without support. Volunteer Solicitors bring a wealth of legal expertise to the daytime and evening clinics, providing advice and representation that many clients could not otherwise afford. Together, these frontline volunteers directly expand MLC’s reach and allow MLC to assist more people across the community. Behind the scenes, MLC Administrative Support volunteers keep operations running efficiently through data entry, filing, and general office duties – enabling solicitors and caseworkers to focus on delivering legal services. Corporate and Specialist volunteers contribute professional expertise in areas such as technology, finance, human resources, marketing, and strategic planning, strengthening MLC’s organisational capacity and help it operate with the rigour and professionalism of a much larger organisation. At the governance level, volunteer Board and Subcommittee members provide strategic oversight, ensure accountability, and guide MLC’s long-term direction – ensuring the organisation remains sustainable, well-governed, and true to its mission.

Do you have any stories from your volunteers?

Volunteers are at the heart of everything MLC does, and their stories are often the most inspiring part of the organisation’s work. In fact, volunteers are celebrated every month through the Vollie Vox series which puts a spotlight on the incredible people who give their time, energy, and heart to MLC. Volunteers continually surprise and inspire the MLC team with their creativity, resilience and generosity, and Vollie Vox provides an opportunity to share those moments with the wider community. You can read the Vollie Vox features on the MLC website.

What resources and services have helped to support your volunteer involvement?

The Centre has been an invaluable support in strengthening MLC’s volunteer involvement. Their volunteer applications have helped diversify the volunteer base, and networking opportunities they provide with other not-for-profits have opened the door to shared learning and collaboration across the sector. They also maintain regular contact with MLC around the National Standards for Volunteer Involvement, which has been especially helpful in ensuring the organisation continues to embed best practice and provide a safe, meaningful and well‑structured experience for its volunteers.

Why did your organisation become a member of The Centre? What benefit has it brought your organisation?

MLC became a member of The Centre to ensure its volunteer program was grounded in best practice and connected to the broader volunteering community. As a small not-for-profit organisation, having access to expert guidance, sector insights and practical tools was incredibly important. Membership has brought significant benefits. The Centre’s resources – from volunteer applications to guidance on the National Standards – have helped MLC strengthen its internal processes and create a more consistent, supportive experience for the volunteers.

What have you learnt about the value of volunteering and/or volunteer management?

Through talking to volunteers and involvement with The Centre, MLC has learnt that volunteering is incredibly powerful: not just for clients, but for the sense of connection and community it creates for volunteers. MLC also realised how important good volunteer management is. Clear processes, good communication, and following the National Standards make sure volunteers feel supported and confident in their roles. When volunteers feel valued and looked after, everything runs more smoothly and the experience is better for everyone.

What would you say to someone thinking of volunteering?

People who choose to volunteer with MLC play a vital role in ensuring people have access to justice, regardless of background or socio-economic status. MLC is known for its passionate team and commitment to social justice, and you’ll be working alongside like-minded individuals who are dedicated to helping others. Individuals with strengths in frontline client support, legal practice, administration, or specialist fields such as technology, finance, human resources, or strategic planning can find meaningful volunteer roles at MLC. Qualified solicitors can provide legal advice directly through the MLC clinics, while those with corporate or professional expertise can help strengthen the systems and strategies that underpin its services. For those with experience in governance, risk management, or organisational leadership, MLC also offers opportunities to contribute at the Board and Subcommittee level – helping shape the strategic direction of a respected community legal centre. Volunteering at MLC is a fantastic opportunity to make a genuine difference in your community while developing new skills, networking with legal and other professionals, and gaining valuable experience in a not-for-profit setting.

 

 LEARN MORE ABOUT MARRICKVILLE LEGAL CENTRE

Membership

The Centre is proud to support organisations like Marrickville Legal Centre doing important work in the community.

The Centre for Volunteering has been invaluable. They have helped diversify the volunteer base, and provided networking opportunities and access to expert guidance, sector insights and practical tools.

 

– Marrickville Legal Centre

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Meet Gig Buddies https://www.volunteering.com.au/gig-buddies/ Thu, 14 May 2026 23:41:04 +0000 https://www.volunteering.com.au/?p=27892 Gig Buddies is an inclusive not-for-profit befriending project that matches adults with a learning disability and/or autism to volunteer with gig buddies who share similar interests, so they can regularly attend gigs and events together.

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Tell us about Gig Buddies. What is your mission?

Gig Buddies is an inclusive not-for-profit befriending project that matches adults with a learning disability and/or autism to volunteer with gig buddies who share similar interests, so they can regularly attend gigs and events together.

The project provides unique social opportunities for adults with disability to make friends and experience mainstream events and activities with a friend who has aligned interests.

The mission of Gig Buddies is to encourage, develop and support meaningful friendships, create community connections, tackle social isolation, and make live music, events and activities more accessible for adults with disability.

What are your programs and initiatives, and why do you run them?

The Gig Buddies project is a user-led, volunteer-based initiative that facilitates friendships between volunteers and participants with disability who share similar interests. Buddying up with a volunteer provides a unique opportunity for adults with disability to connect with people outside their immediate family and support networks, expand their social circles, and reduce social isolation.

To complement the buddying aspect of the project, and further encourage community connections, Gig Buddies hosts monthly group social events and activities for participants and volunteers to enjoy, with or without their buddy. These socials take place at mainstream venues and events throughout Sydney, Greater Western Sydney and the Central Coast.

The project supports a positive approach to disability and inclusion, creating opportunities for friendship, social inclusion and increased independence.

Engagement in the project can encourage positive mental health outcomes, empower and build confidence, and support life-skill development for both participants and volunteers.

How do you involve volunteers in your programs?

Volunteers catch up with their carefully matched gig buddy once or more per month and commit to doing so regularly for at least 12 months. Buddies are paired based on shared interests, age and locations, enabling them to attend events and activities they both enjoy.

Volunteers who don’t have a gig buddy can also support the project by assisting staff at the Gig Buddies hosted group social events and activities.

Before buddying or assisting at socials, volunteers must attend Gig Buddies’ volunteer training, and complete relevant NDIS training and worker checks.

Volunteers are guided through volunteer compliance requirements and the matching process, and are supported throughout their role with regular communications, gig suggestions, surveys and check-ins.

How do your volunteers make a difference in the community?

Gig Buddies volunteers help make events and activities more accessible for adults with disability and can empower their buddies to become more independent and socially confident.

Many volunteers become social allies for their buddy and people with disability, advocating for community inclusion and accessibility, and educating the public about invisible disabilities. Accessibility is not just about the built environment; it is also about attitudes, understanding and connection.

Do you have any stories from your volunteers?

Yes. So many! Since 2015, the Gig Buddies project has paired over 700 volunteers with a person with a learning disability and/or autism.

Stories of true friendship and inclusion include multiple volunteers being invited to their buddy’s birthday parties and Christmas dinners (and vice versa), participants attending their volunteer’s wedding, many “firsts gigs”, and countless forever friendships.

What resources and services have supported your volunteer involvement?

The Gig Buddies project has always embraced technology, as much as the budget allows, while also relying on word of mouth and social media to spread the word and grow the Gig Buddies community. Affiliations with councils, disability organisations, venues, event promoters, artists, allied health professionals and organisations like The Centre for Volunteering provide valuable resources and opportunities for facilitators, volunteers and participants to build an inclusive and thriving community of “gig buddies”.

Why did your organisation become a member of The Centre for Volunteering?

The Centre for Volunteering has always been a fantastic source of up-to-date information, resources, relevant news and educational material.

What have you learnt about the value of volunteering and volunteer management?

Having a great concept and volunteering opportunity is not enough; it is essential to continuously build and develop connections and community. As a befriending program, where no two buddies’ support needs or personalities are alike, the importance of consistent communication and support are paramount to assisting and nurturing Gig Buddies friendships.

What would you say to someone thinking about volunteering?

Volunteering connects people and gives us an opportunity to give back to our community. As a Gig Buddy volunteer, you will meet new people, feel more connected to community, make a significant difference in a person’s life, and have a lot of fun.

 

 

 

 LEARN MORE ABOUT GIG BUDDIES 

Membership

The Centre is proud to support organisations like Gig Buddies doing important work in the community.

The Centre for Volunteering has always been a fantastic source of up-to-date information, resources, relevant news and educational material.”

 

– Gig Buddies

The post Meet Gig Buddies appeared first on The Centre for Volunteering.

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Meet May Gibbs’ Nutcote https://www.volunteering.com.au/may-gibbs-nutcote/ Wed, 18 Feb 2026 05:41:48 +0000 https://www.volunteering.com.au/?p=26613 May Gibbs’ Nutcote is the historic harbourside home of May Gibbs (1877–1969), one of Australia’s most beloved children’s authors and illustrators, best known for The Complete Adventures of Snugglepot & Cuddlepie.

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Tell us about May Gibbs’ Nutcote. What is your mission?

May Gibbs’ Nutcote is the historic harbourside home of May Gibbs (1877–1969), one of Australia’s most beloved children’s authors and illustrators, best known for The Complete Adventures of Snugglepot & Cuddlepie.

Located in Neutral Bay, this charming cottage is now a house museum, surrounded by magnificent harbour views and delightful gardens that inspired much of May’s work.

The house displays original belongings and artefacts associated with her, including her easel, paint box, personal objects and other effects, along with some original furnishings. The interiors are period-appropriate, with carefully selected reproduction pieces recreating how the home looked when she lived there.

Visitors can also view a video recording of Gibbs – described as one of her last recorded interviews – along with additional interview footage shown downstairs.

The mission of Nutcote is to promote the cultural significance of May Gibbs — her life and work, and the historic and architectural importance of her home — while preserving this special site for future generations.

What are your programs and initiatives, and why do you run them?

The core program is the operation of May Gibbs’ Nutcote as a house museum, open to the public and supported by volunteer-led guided tours. Visitors can walk through carefully recreated rooms and gardens, learn about May Gibbs’ remarkable life, and experience the place that shaped her imagination.

Affordable entry fees contribute directly to preserving the collection and maintaining the museum. While the property is owned by North Sydney Council, the day-to-day operations and governance are led by dedicated volunteers who help keep this important cultural space open to the community. Nutcote’s governance is also entirely volunteer run, with all Board members serving in a voluntary capacity.

How do you involve volunteers in your programs?

Volunteers play a vital role in the day-to-day running of the museum. They contribute as tour guides, tearoom and gift shop assistants, garden volunteers, and collection and archive support. Their time, knowledge and enthusiasm help create a welcoming and engaging experience for visitors.  

How do your volunteers make a difference in the community?

Without the dedication of our loyal volunteers, we would not be able to share May Gibbs’ story or keep the museum open to the public. Their work helps preserve an important part of Australia’s cultural heritage and gives visitors insight into early 20th-century life, architecture and creative history.

We value our volunteers very highly as we rely on the interest and generosity of individuals willing to give their time, enthusiasm and skills to ensure this wonderful part of Australia’s cultural heritage remains open for the whole community.

Do you have any stories from your volunteers?

Many volunteers speak warmly about the visitors they meet and how grateful the visitors are for the experience the volunteers have created.

Volunteers often describe their time at Nutcote as both socially rewarding and intellectually enriching, as they learn more about May’s life and history every day.

Some volunteers have been part of the Nutcote community for more than 20 years, reflecting the strong sense of connection and purpose they feel.

What resources and services have supported your volunteer involvement?

The Centre for Volunteering is the sole fee free resource advertising Nutcote volunteering roles via its website Find a Volunteer Role and more.

The Centre’s skilled volunteer roles listed in its Skilled Alerts are published in the Sydney Morning Herald’s Help Desk News Review section Saturday’s and main news Mondays. Seek Volunteer (online) picks up The Centre’s roles too.

These services help Nutcote connect with people who are passionate about heritage, community and storytelling.

Why did your organisation become a member of The Centre for Volunteering?

Volunteers have always been the backbone of operations. Being connected to The Centre for Volunteering helps strengthen the organisation’s volunteer engagement, improve its practices, and connect with a broader volunteer community. The Centre’s support helps build sustainable roles and maintains a strong volunteer culture. 

What have you learnt about the value of volunteering and volunteer management?

Nutcote has learnt that volunteers bring extraordinary dedication, knowledge and commitment to the organisation they support.

Effective volunteer management is about recognising their contribution, supporting their development, and creating meaningful experience where people feel valued and connected to a shared purpose.

What would you say to someone thinking about volunteering?

Volunteering is an incredibly rewarding experience. It’s a chance to learn new skills, meet like-minded people, contribute to something meaningful – and for Nutcote – help preserve an important part of Australia’s cultural heritage.

 

 LEARN MORE ABOUT MAY GIBBS’ NUTCOTE

Membership

The Centre is proud to support organisations like May Gibbs’ Nutcote doing important work in the community.

Volunteers are the backbone of everything we do at Nutcote, and being a Member of The Centre for Volunteering strengthens our heartbeat.”

– May Gibbs’ Nutcote

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Meet Stem Cell Donors Australia https://www.volunteering.com.au/https-stemcelldonors-org-au/ Tue, 16 Dec 2025 05:23:12 +0000 https://www.volunteering.com.au/?p=25884 Stem Cell Donors Australia is driven by one clear vision: a world where a stem cell match is identified for every person whose life depends on it.

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Tell us about Stem Cell Donors Australia. What is your mission?

Stem Cell Donors Australia is driven by one clear vision: a world where a stem cell match is identified for every person whose life depends on it.

The organisation manages and grows Australia’s blood stem cell donor registry, connecting potential donors with patients across Australia and the globe. Its mission is to ensure that, no matter where a patient is or who they are, they have the best possible chance of finding a life-saving match.

What are your programs and initiatives, and why do you run them?

Australia needs stem cell donors aged between 18 and 35 who reflect the multicultural diversity of the nation, as donor matches are strongly influenced by shared ethnicity.

Stem Cell Donors Australia’s key initiative focuses on recruiting new donors from diverse communities. Volunteers play a central role by hosting and delivering donor recruitment events at workplaces, universities, faith groups, sporting clubs and community organisations. Every presentation, conversation and new donor brings the organisation closer to saving lives and offering hope to people facing life-threatening blood cancers and disorders.

How do you involve volunteers in your programs?

Volunteers are at the heart of Stem Cell Donors Australia’s work and deliver most donor recruitment events nationwide. They complete online training and stay connected with the organisation – and with one another – through the volunteer management system, Volaby.

Volunteers are instrumental in raising awareness, running events and inspiring more Australians to join the donor registry. Learn more on the organisation’s How to help page.

How do your volunteers make a difference in the community?

Since 1 July 2025, Stem Cell Donors Australia volunteers have recruited more than 1,000 new donors, helping to increase the overall donor pool while significantly improving the diversity of the national registry.

Do you have any stories from your volunteers?

Volunteers have drawn on their personal and professional networks to organise swabbing drives at university campuses, workplaces, the Queensland Police Academy, RAAF bases, fun runs, rugby tournaments, rowing clubs and many more.

For some volunteers, this work is deeply personal, allowing the legacy of loved ones to live on by helping other families searching for a donor match. In one remarkable case, a Stem Cell Donors Australia volunteer recruiter was matched with a patient themselves.

What resources and services have supported your volunteer involvement?

Building a volunteer program from the ground up has seen Stem Cell Donors Australia draw on a range of resources from The Centre for Volunteering, including Knowledge Base templates and guides, as well as personalised support through one-on-one meetings with The Centre’s team.

Why did your organisation become a member of The Centre for Volunteering?

Before launching its volunteer program in 2025, Stem Cell Donors Australia staff participated in several webinars and workshops delivered by The Centre for Volunteering.

The Centre’s support in establishing the program, promoting volunteer roles and providing ongoing guidance has been invaluable.

What have you learnt about the value of volunteering and volunteer management?

Volunteer management is both multi-faceted and humbling. Bringing together people who genuinely care about making a difference in the lives of others is deeply inspiring. Stem Cell Donors Australia is incredibly grateful for the extraordinary contribution volunteers make every day.

What would you say to someone thinking about volunteering?

Charities and organisations like Stem Cell Donors Australia cannot do this work alone. Volunteers are essential to reaching communities and making an impact where it would otherwise not be possible.

There is a cause for everyone. For those who want to help save lives, Stem Cell Donors Australia encourages people to visit its How to help page. Every new donor recruited offers real hope and the potential to save a life.

 

 LEARN MORE ABOUT STEM CELL DONORS AUSTRALIA

Membership

The Centre is proud to support organisations like Stem Cell Donors Australia doing important work in the community.

The Centre for Volunteering’s support in establishing our volunteer program, promoting volunteer roles and providing ongoing guidance has been invaluable.”

– Stem Cell Donors Australia

The post Meet Stem Cell Donors Australia appeared first on The Centre for Volunteering.

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Meet Dance for Parkinson’s Australia https://www.volunteering.com.au/https-www-danceforparkinsonsaustralia-org-2/ Mon, 17 Nov 2025 23:47:17 +0000 https://www.volunteering.com.au/?p=25519 The mission of Dance for Parkinson's Australia is to improve the quality of life for people living with Parkinson’s, their communities, and the broader population through high-quality, inclusive dance classes.

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Tell us about Dance for Parkinson’s Australia. What is your mission?

The mission of Dance for Parkinson’s Australia is to improve the quality of life for people living with Parkinson’s, their communities, and the broader population through high-quality, inclusive dance classes. These classes enhance physical health and wellbeing, promote social connection, and encourage self-expression and creativity.

What are your programs and initiatives and why do you run them?

Dance for Parkinson’s provides hour-long classes for movement, dance and music in a fun, welcoming and social environment. The classes presented by Dance for Parkinson’s Australia, are designed to build strength, mobility, balance, coordination and grow social connections. They are appropriate for anyone with Parkinson’s and are also open to all seniors wanting fun, exercise and community. No dance experience is necessary, and partners, carers and friends are welcome.

How do you involve volunteers in your programs?

Volunteers are essential to Dance for Parkinson’s Australia. As a not-for-profit community group managed entirely by volunteers, the organisation relies on them to set up the rooms (including arranging chairs at the start of classes), welcome participants, and manage attendance and payments. Volunteers also take part in the classes and keep a supportive, watchful eye on participants, under the guidance of the teachers.

How do your volunteers make a difference in the community?

Volunteers make a meaningful difference by providing a welcoming, caring face for the participants as they arrive. They can be an ear for a chat, help with a chair and can assist with minor requests during class, such as water.  Class volunteers are guided by the teachers in supporting participants.

What resources and services have helped to support your volunteer involvement?

The advertisements run by The Centre for Volunteering have assisted Dance for Parkinson’s in finding suitable volunteers for the Allawah and Concord classes.

What have you learnt about the value of volunteering and/or volunteer management?

Dance for Parkinson’s understands that volunteers are highly valuable and critical to the functioning of classes. The volunteers are an important, caring support function for the teachers and participants alike. As a not-for-profit community group, managed entirely by volunteers, they are invaluable.

 

 LEARN MORE ABOUT DANCE FOR PARKINSONS

Membership

The Centre is proud to support organisations like Dance for Parkinson’s Australia, doing important work in the community.

The advertisements run by The Centre for Volunteering have assisted Dance for Parkinson’s in finding suitable volunteers for the Allawah and Concord classes.”

– Dance for Parkinson’s Australia

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